How this web site calculates delivery costs

Orders

Sample orders are sent via Royal Mail, we charge £4.50 for each batch of 6 but orders for just one or two cuttings are just £1.50 (please note we can only allow one set of £1.50 cuttings per household). If you order samples of a boutique product these are equivalent to two samples from the main store. We aim to have sample orders dispatched within 3-5 working days; please note samples may be sent in multiple deliveries to avoid delay.

All orders for meterage and rolls of wallpaper are sent via courier, will be delivered between 9.30 and 5.30 week days only and will require a signature. Please allow 5-7 working days for standard delivery (excluding paint). Express delivery may be available on certain items, we advise contacting us if you require any item by a specific date.

Paint orders, to a UK mainland address are typically 1-2 working days for delivery, next day delivery can be arranged when the order is placed before 11.30am.

Where possible you will receive an email to confirm that your items have been despatched. Please note, we cannot be held responsible for any third party involvement where delays occur to deliveries.

Enhanced Compensation is an optional cost, this covers your delivery from loss or damage. It is recommended for any shipment over the value of £50.00

Small fabric orders, under 5 metres, may be folded.

Deliveries to United Kingdom, mainland

Postage is £9.50 (+VAT) and shipping is by royal mail (for small orders) or by courier and will require a signature. We offer Free delivery for product orders over £200 to a UK mainland address and free delivery on all Paint orders, including sample pots.

Postage is free for free samples, packing is £4.50, for each batch of six, or four for Boutique items.

Enhanced compensation is available for this delivery for 2% of the value of your order.

If you have an email address registered with us you will receive an email to confirm that your items have been despatched. Please note, we cannot be held responsible for any third party involvement where delays occur to deliveries.

Deliveries to the rest of United Kingdom, and Europe

Postage is calculated from the weight of the goods and your location using the rates published by UPS.

Postage is free for free samples, packing is £4.50 in the UK and £6.00 for EU for each batch of six, or four for Boutique items.

Enhanced compensation is available for this delivery for 3% of the value of your order.

If you have an email address registered with us you will receive an email to confirm that your items have been despatched. Please note, we cannot be held responsible for any third party involvement where delays occur to deliveries.

Deliveries to the rest of the world

Postage is calculated from the weight of the goods and your location using the rates published by UPS.

Postage is free for free samples Packing is £7.50 for each batch of six, or four for Boutique items.

Enhanced compensation is available for this delivery for 3% of the value of your order.

If you have an email address registered with us you will receive an email to confirm that your items have been despatched. Please note, we cannot be held responsible for any third party involvement where delays occur to deliveries. Not all products can be sent overseas, please check before ordering - +44 1273 495500