Menu Search
Cart
Top

Delivery

Service update: February 2021

We are pleased to inform you the vast majority of our products are available as normal apart from paint which has a slightly longer lead time of 3-5 working days.

We are currently not offering express delivery on any items but can re-assure all our customers we are working hard to ensure all your orders are processed and dispatched as quickly as possible.

If you need a product by a particular date please do get in touch.

Sampling Service Update: We are still experiencing delays with the postal service, all sample orders are being processed and dispatched as soon as the samples are ready, but in some cases they are taking up to 3 weeks to arrive. We aim to get as much dispatched from your order in one go but it is likely you will receive your samples in multiple deliveries. Once again if you need anything urgently then please do contact us and out team will do their best to help.

Service Update: Deliveries to The EU

Postage is calculated from the weight of the goods and your location using the rates published by DHL.

We charge £5.00 delivery and admin for samples sent to the EU for each batch of six.

If you have an email address registered with us you will receive an email to confirm that your items have been despatched. Please note, we cannot be held responsible for any third party involvement where delays occur to deliveries.

Zero Rated VAT

Prices shown on the website include VAT at the current UK rate but for ALL deliveries to the EU VAT will be removed at the checkout.

You will have to pay any local import VAT charges, duties or local taxes and the courier will contact you to pay these. Please note we have reduced delivery costs to the EU to account for this.

~

Deliveries to UK Mainland

Sample orders are sent via Royal Mail, we charge £4.50 for each batch of 6 but orders for just one or two cuttings are just £1.50. We aim to have sample orders dispatched within 3-5 working days; please note samples may be sent in multiple deliveries to avoid delay.

All orders for meterage and rolls of wallpaper are sent via courier, will be delivered between 9.30 and 5.30 week days only and will require a signature. Please allow 3-5 working days for standard delivery, some brands do take longer and you can view each products estimated delivery time via the “Shipping Information” button located on the products page. Express and next day delivery may be available on certain items, we advise contacting us if you require any item by a specific date and we will do our best to ensure you have your product by that date.

Paint orders, to a UK mainland address are typically 1-2 working days for delivery, next day delivery can be arranged when the order is placed before 11.30am.

Where possible you will receive an email to confirm that your items have been despatched. Please note, we cannot be held responsible for any third party involvement where delays occur to deliveries.

Postage is £11.40 and shipping is by royal mail (for small orders) or by courier and will require a signature. We offer Free delivery for product orders over £200 to a UK mainland address and free delivery on all Paint orders, including sample pots.

 ~

Deliveries to Rest of the World

Postage is calculated from the weight of the goods and your location using the rates published by DHL.

We charge £7.50 delivery and admin for  each batch of six samples.

If you have an email address registered with us you will receive an email to confirm that your items have been despatched. Please note, we cannot be held responsible for any third party involvement where delays occur to deliveries.

Not all products can be sent overseas and these will be noted on the product page under “Shipping Restrictions”. All fabrics and wallpapers can be sent to a UK or EU address.

Please note; you will need to pay for any duties or local taxes for all shipments to ROW.

~