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FREE Delivery on UK Orders over £200

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Home Interior Design Service

Welcome to F&P Interior Design Service

Established over 20 years ago, we have been helping customers to create stylish and comfortable homes that they love to live in for decades. We can help you to create a home that reflects your personality and makes the most of how you and your family use your different interior spaces. Whether you are concentrating on a particular room scheme, or require a complete home redesign, our team will offer you expert advice that is tailored to your lifestyle and to your budget.

Home Interior Design

Design Consultation (In Person or Online)

£150 (Per scheme/room)

Our designs consultations last up to 1.5 hours which covers 1-2 rooms. If we are coming out to site we will arrange to bring a number of fabrics & wallpaper books for you to look through, whilst we are there we can discuss your design requirements and really understand your individual project needs.

If the consultation is taking place online we will run your appointment from our Sussex showroom where we have over 10,000 fabric, wallpaper, trimming & paint samples at our disposal to present to you via zoom.

Following either type of appointment you will be emailed a personalised scheme, details of any design work we’ve discussed and samples of any potential fabrics & wallpapers will be sent out to you via the post.

Additional design work can be carried out if required, this is normally charged at our hourly rate. Furthermore, you may decide to upgrade to our full interior design services.

Full Interior Design Services

If you are planning a larger home renovation project or you simply would like more in-depth design advice then we offer a Full Interior Design Service.  This bespoke service is tailored to your own personal needs and includes a number of benefits such as free sampling, exclusive rates on fabrics & wallpapers and of course our expert Interior Design team who will manage your project from start to finish to ensure that everything runs smoothly and your dream interiors are transformed into reality.

Each project will be priced individually and can include any of the below design services;

  • Scaled Floor Layout
  • Moodboards
  • Measuring up
  • Made to Measure Soft Furnishings
  • Re-upholstery
  • Product Sourcing
Home Interior Design
Home Interior Design

Showroom Visit

We currently operate our Sussex Showroom on an appointment only basis. Whilst here you will be able to browse our extensive collections of designer fabrics and wallpapers from over 100 international and independent design houses, we can also arrange to send you samples of your favourite items and organise any made to measure or design quotes.

Additionally, if you are interested in furniture, a number of our F&P sofa and armchair range can be viewed in our showroom for you to try out, as well as finding the perfect upholstery fabric for your project.

A free Showroom appointment will typically last 1.5 hours, a member of our team will be available to assist you whilst here.  If you require any subsequent design work this can be carried out at an additional fee.

Meet The Interior Design Team

Emma Vans Agnew

Emma Vans Agnew

Design Director

Emma has over 25 years experience in interior design. Her career began with the leading design company Colefax and Fowler where she worked on many prestigious projects including the refurbishment of Althorp House, the family home of the late Diana Princess of Wales, and Charlie Chaplin’s lakeside home near Montreux in Switzerland. On leaving Colefax she freelanced on various projects, including Brocket Hall.

Hannah - Interior Designer

Hannah Irish

Interior Designer

Hannah brings her wealth of industry experience from roles within Designers Guild, Louise Bradley & Anna Spiro Design to the F&P Interiors team. With a passion for textiles, craftmanship and knowledge in high-end interior design, Hannah offers our customers a highly professional & personalised interior design service including floor layouts, mood boards & product sourcing

Sophia Arvanitis

Sophia Arvanitis

Design Assistant

Sophia has joined our team after graduating from KLC School Of Design, where she studied Residential Interior Design.

Her role is as a Design Assistant to both Emma and Hannah, whom she works very closely with, keeping interior design projects running smoothly to ensure they are completed on time and within budget.

At Home Interior Design Services

Home Interior Design
Home Interior Design

Measuring Up & Fitting Services

Our At Home Measuring-Up can also be purchased as a one off service, this is arranged via our made to measure team who will book in a site visit with one of our experts to take accurate measurements for any window treatments, including measurements for curtains and blinds.

We can also add a fitting service to your made to measure order, this can include fitting poles, tracks, pelmets blinds as well as hanging curtains in situ once they are made.

Our Measuring Up Service requires a deposit of £150, of which £75 is refundable against any made to measure order over £1000. Our fitting service is priced per job and a quote can be arranged once we’ve measured up.

Please also note   all our Interior Design Services are priced for projects within 15 miles travel of F&P Interiors, BN5 9TG. Any home design service requests outside these areas can be arranged with an additional travel fee. This will be agreed prior to any visit and confirmed within the quote.

What Our Customers Say...

Home Interior Design
F&P were totally amazing....

F&P were totally amazing !! They helped us create a bespoke upholstered Club Fender which is now my favourite item of furniture in our house !!! They helped with design, fabric choice & ordering and couldn't have been better. Thank you so much - its the perfect place to sit by the fire !

Sophie Hatcher

I Would Recommend Them to All My Friends...

F&P interiors helped me to find the perfect selection of fabrics and wallpapers for my bedroom. I found they provided excellent customer service when I needed their help and they definitely have a very knowledgeable and helpful team from start to finish. I would recommend them to all my friends!

Lizzie Deakin

Sussex Showroom

F&P Interiors Showroom 

Number Three 

Catsland Farm 

Bramlands Lane 

Henfield 

West Sussex 

BN5 9TG

Make an Appointment

Monday to Friday

10am - 4pm

01273 495500

[email protected]

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Terms and Conditions

Samples

Products displayed may vary in colour from that seen on your monitor. We recommend using our cutting service to ensure the product is suitable for your use. Standard samples are available but cannot be guaranteed as an exact match, as slight colour variations can occur between batches. Stock cuttings, available for fabric only and you can request this before you purchase stock to confirm you are happy with the current batch available. Samples vary in size, most wallpapers are A4, and fabrics 6” square. Larger returnable samples are available for a deposit. 

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Ordering

Orders are accepted and promises for delivery given conditionally upon our being able to secure the necessary goods, and without responsibility for delays arising through uncertainties of manufacture, strikes, accidents or other causes beyond our control.

We reserve the right to amend prices at any time. The advertising of products on our website is not an offer to sell and we shall be under no obligation to supply the products ordered through this website. By placing an order, you are offering to purchase the products from us. If products are shown on the site but are unavailable, incorrectly priced or otherwise incorrectly described, we are not obliged to sell you those goods. We cannot be held accountable for any losses incurred.

All prices on the web site include VAT at the current UK rate applicable. At the checkout your VAT will be removed if the order is being delivered outside of the UK.

Please note that unless stated otherwise all paint and all Liberty Art Fabrics are excluded from any special offer promotions. 

You will receive an automated email confirmation when you place your order, please take the time to read this to ensure all details are correct, if you spot an error or do not receive this email please get in touch with [email protected]. The customer may be liable for any additional costs that may arise from incorrect information provided to Fabrics & Papers Ltd. 

Pattern Repeats

We advise a 5% allowance for pattern repeat measurements – this will not vary within a specific print batch but may vary between batches.

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Payments

UK Payments

Payment can be made securely online with Visa, MasterCard, Solo, Maestro, American Express or Paypal. Payment is taken as soon as the order is placed.  For those who do not use Visa verification or wish to have products delivered to an address different to the card holder, additional Identification may be required and you will be contacted by a member of our orders team.

If you wish to pay by BACS please contact [email protected] who can provide you with an invoice and details to pay.

Overseas Payments

All goods are paid for in pounds sterling, other currencies are shown as a guide only, and are subject to market fluctuation.

Payment can be made securely online with Visa, MasterCard, Solo, Maestro, American Express or Paypal. Payment is taken as soon as the order is placed.  For those who do not use Visa verification or wish to have products delivered to an address different to the card holder, additional Identification may be required and you will be contacted by a member of our orders team.

If you wish to pay by BACS please contact [email protected] who can provide you with an invoice and details to pay.

Customers receiving goods outside the EEC are responsible for any local taxes and/or duties incurred, these are not shown on our website and will be down to your countries individual import regulations and charges. 

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Delivery

 

All orders for meterage and rolls of wallpaper are sent via courier, will be delivered between 9.30 and 5.30 week days only and will require a signature. Please allow 5-7 working days for standard delivery (excluding paint). Express delivery may be available on certain items, we advise contacting us if you require any item by a specific date.

Paint orders, to a UK mainland address are typically 1-2 working days for delivery, next day delivery can be arranged when the order is placed before 11.30am.

Where possible you will receive an email to confirm that your items have been despatched. Please note, we cannot be held responsible for any third party involvement where delays occur to deliveries.

Small fabric orders, under 5 metres, may be folded.

 

Delivery Outside Of The UK

If you are ordering any items for delivery outside of the UK, from the 1st January 2021, you will not have to pay VAT at the checkout. Please note you will have to pay import charges, duties and local taxes where applicable.

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Cancellations & Returns

Right  to Cancel

You have the right to cancel your full order anytime from placing the order until 14 working days after goods have been received. Exceptions: ALL fabrics, wallpapers sold by the metre, ALL items that have been cut to order, ALL items that have been made to order and ALL bespoke and made-to-measure orders.

If you wish to cancel your full order you must notify us in writing by email [email protected], with your name, order number and reason for cancellation.

Goods that have already been delivered must be returned un-damaged and in their original packaging. Please do not send any goods back to us until it has been agreed as we will specify the returns address. The product will remain the customer’s responsibility until delivered back to us so we would recommend sending by a signed for delivery method. Alternatively, we can arrange a collection and a collection fee will be agreed in advance*. You must return the goods to us within 14 working days of written confirmation of cancellation and customers will need to pay for all return delivery costs.

A refund for the goods, excluding delivery will be made within 14 days of F&P Interiors receiving the goods back.

Part orders cannot be returned. All sale items are non-refundable.

Have You Had A Sample?

We encourage all our customers to take advantage of our free sample option at the checkout to see the items you are purchasing before they are dispatched.  As well as reducing our carbon footprint and minimising waste we want to be sure you will love the product as much as we do, just select the option: “Send me a sample before dispatching my order” at the checkout.

Made To Order

Some of our items are made to order and therefor non-returnable (unless faulty.) If your item is made to order and therefore non-returnable it will be noted on the product page.

Artwork

*If you wish to return any Artwork within your 14 days right to cancel period there will be a £50 collection fee which will be deducted from your refund.

Extended Returns Policy

We offer our customers an extended return policy for wallpaper orders of 5 rolls or more, if returned within 30 days of ordering. There will be a 25% restocking fee and all return delivery must be paid for by the customer.  All returns must be pre-arranged with F&P Interiors and returned in their original packaging, un-opened and un-damaged. If you wish to arrange a return of 5 rolls or more please email [email protected]ndpapers.com with your Name, Order number and items you wish to return.

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Made-to-Measure & Bespoke

We will ensure that the fabric pattern always matches up; however the pattern repeats may vary from the ones shown on our 3D models.

Your bespoke furniture is specifically tailored to you therefore none two pieces will be exactly the same.

No goods can be released to clients until payment has been received in full.  Delivery normally takes 6-8 weeks, and an estimated lead time will be arranged prior to confirmation of the contract. We will strive to deliver all goods on the notified date and time, if for any reason the delivery is delayed we will not accept liability for any inconvenience or loss arising from delays

We do not have the facilities to store your ordered products, we ask for you to be available to receive your order within 4 weeks of completion, if delays occur we reserve the right to charge for storage and/or wasted delivery costs.

The customer is liable for providing the correct access information and a safe means of access from the public highway. Damage due to inadequate site access shall be at your own risk. In the rare case your goods are accidentally damaged in the course of delivery our liability for that damage is limited to the repair, replacement or refund of the goods.

We offer a 25-year guarantee on frames and spring’s when the products are used in domestic situations and maintained as required. This guarantee does not apply to misuse abuse or neglect on the part of the user or scratches or discolouration to wood finishes.

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Disputes

In the first instance any complaint should be made direct to our Customer Services Department and we will endeavour to resolve the issue fairly, confidentially, and effectively within 28 days. This does not affect your statutory rights

Images

A number of lifestyle images have been provided courtesy of: www.kateforman.com,

All other images are property of Fabrics and Papers Ltd and cannot be copied without our consent. All image requests should be sent to [email protected]

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Comments & Suggestions

We review our product range on an ongoing basis and introduce new items, but we learn the most by listening to what you have to say. Please contact this site or call us with any comments you may have on any aspect of our service.

Customer Support

For all your questions on support and service please call +44 (0) 1273 495500 and ask to speak to Sandra Hill. Calls are charged at your Telecom provider's appropriate rate applying at the time of call; there are no surcharges on this number. Please note that calls may be recorded and monitored for training purposes

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VAT Number

125 1347 44

Directors

Emma Vans Agnew & Mark Knight

Company Registration Number

7764157

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Data Protection & Privacy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We collect information about you for 2 reasons:

Firstly, to process your order and second, to provide you with the best possible service. We will not pass your e-mail address to other trusted traders unless you agree. The type of information we will collect about you includes:

Your name 
Address 
Phone number 
Email address 
Credit/debit card details

We will never collect sensitive information about you without your explicit consent.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

If you have any questions/comments about privacy, you should email us. [email protected]

Cancellation & Returns

Right  to Cancel

You have the right to cancel your full order anytime from placing the order until 14 working days after goods have been received. Exceptions: ALL fabrics, wallpapers sold by the metre, ALL items that have been cut to order, ALL items that have been made to order and ALL bespoke and made-to-measure orders.

If you wish to cancel your full order you must notify us in writing by email [email protected], with your name, order number and reason for cancellation.

Goods that have already been delivered must be returned un-damaged and in their original packaging. Please do not send any goods back to us until it has been agreed as we will specify the returns address. The product will remain the customer’s responsibility until delivered back to us so we would recommend sending by a signed for delivery method. Alternatively, we can arrange a collection and a collection fee will be agreed in advance*. You must return the goods to us within 14 working days of written confirmation of cancellation and customers will need to pay for all return delivery costs.

A refund for the goods, excluding delivery will be made within 14 days of F&P Interiors receiving the goods back.

Part orders cannot be returned. All sale items are non-refundable.

Have You Had A Sample?

We encourage all our customers to take advantage of our free sample option at the checkout to see the items you are purchasing before they are dispatched.  As well as reducing our carbon footprint and minimising waste we want to be sure you will love the product as much as we do, just select the option: “Send me a sample before dispatching my order” at the checkout.

Made To Order

Some of our items are made to order and therefor non-returnable (unless faulty.) If your item is made to order and therefore non-returnable it will be noted on the product page.

Artwork

*If you wish to return any Artwork within your 14 days right to cancel period there will be a £50 collection fee which will be deducted from your refund.

Extended Returns Policy

We offer our customers an extended return policy for wallpaper orders of 5 rolls or more, if returned within 30 days of ordering. There will be a 25% restocking fee and all return delivery must be paid for by the customer.  All returns must be pre-arranged with F&P Interiors and returned in their original packaging, un-opened and un-damaged. If you wish to arrange a return of 5 rolls or more please email [email protected] with your Name, Order number and items you wish to return.

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